Sometimes a student or the school/college may feel that the final grade awarded is not as expected. The school or college can apply to us for one of our post-results services on behalf of the candidate. Candidates, other than private candidates, cannot contact us directly about post-results services.
Services available – external assessments and exams
The main services that the school/college can request for externally assessed components/units are:
- Clerical checks
- Reviews of marking
Schools/colleges and private candidates may request a copy of an exam script prior to submitting a review of marking.
Services available – non-examined assessments and coursework
For internally assessed non-examined assessments (NEA) or coursework/controlled assessments, the school or college may request a review of the moderated work. This is a review of the entire sample originally moderated and is not available for individual students.
Changes in results
Marks will only be changed on review if a marking, moderation or administrative error is found. Marks and grades can be changed either upwards or downwards and students must give their permission before the school/college submits a clerical check or review of marking for externally assessed components/units.
If the original grade remains unchanged the school or college will be charged for the service.